We provide a system that allows customers to request various supplies on the spot from their smartphones!
We would like to introduce a case where our multifunctional hub solution "PORTAL" was implemented at the Richmond Hotel Premier Tokyo Skole.
At this hotel, in order to provide a seamless customer experience, they have started operating a system that allows guests to order rental items from their smartphones using "PORTAL."
This has reduced the burden of phone responses at the front desk and coordination tasks with room attendants, particularly demonstrating effectiveness during busy hours.
【Usage Method】
■ Scan the dedicated QR code in the guest room to access guest content
■ Select the necessary items from a list
■ Enter the quantity and add to the cart to place an order
■ Deliver the requested items to the room
*For more details, please download the PDF or feel free to contact us.